Changelog

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Allow Users to Schedule Backups

Please allow users to create scheduled backups from the server schedule system. Problem Users can schedule commands, power actions, and other server tasks, but there does not appear to be an option to schedule a user backup. Automatic system backups are useful, but they may not run at the time most appropriate for the server owner. Users may want backups to run before updates, restarts, maintenance, world resets, or other scheduled operations. Suggested Implementation Add a “Create Backup” action to server schedules. Possible options could include: Backup name Whether the backup should be locked Ignored files and directories Maximum number of scheduled backups to retain Whether the schedule should continue when the backup fails Example Use Cases Create a backup every night before the scheduled restart Create a backup before running an update script Create a weekly long-term backup Back up the server before an automated world reset Retain only the latest few scheduled backups Benefits This would give server owners more control over backup timing and reduce the need to manually create backups.

An Anonymous User about 14 hours ago

💡 Feature Request

Add “Ignored Files & Directories” to Server Backups

Please add an “Ignored Files & Directories” setting for manual and scheduled server backups. The standard Pterodactyl backup interface allows users to specify files and directories that should not be included in a backup. This option is currently missing from the UltraServers panel. Problem Minecraft servers can contain large amounts of temporary or reproducible data that do not need to be backed up, such as: Resource or pregenerated worlds Plugin cache directories Temporary files Logs Plugin-generated data that can be recreated Large files that are not required for server restoration Without exclusion rules, every backup includes this unnecessary data. This increases backup size, takes longer to upload and restore, and consumes more storage on the host. Suggested Implementation Add an “Ignored Files & Directories” field to the backup creation and scheduling interface. The field could accept one file or directory pattern per line, using the same exclusion format supported by Pterodactyl. Example: cache/ logs/ plugins/Chunky/temp/ resource_world/ *.tmp Benefits This feature would: Reduce backup storage usage Make backups faster Make restores faster Avoid repeatedly storing temporary or reproducible data Give users greater control over what their backups contain

An Anonymous User about 14 hours ago

💡 Feature Request

Gcash AMEX was Discontinued, Here's my suggestions for a workaround for Gcash users if ULTRASERVERS is not planning to move out from STRIPE.

i suggest to forwards users to using maya instead because it works on stripe to checkout and has a free virtual VISA can works instantly you activate it gcash users can transfer funds from gcash wallet into maya via the transfer feature. : not sponsored.

An Anonymous User about 18 hours ago

1

💡 Feature Request

Allow transferring account credit / balance to another user

Background: UltraServers already has account balance/credit. Funds can be added through the billing panel, and credit can be received when downgrading a plan. What's missing is any way to move that balance from one account to another. There's currently no supported way to send credit to someone else, and community support confirmed this isn't possible right now. Problem: The only current workaround for paying for someone else's server is to create it on my own account and add them as a sub-user. That isn't real ownership. As the account owner I can still see and control everything on their server, which hurts their privacy and means they aren't truly independent. It also doesn't help people who can't pay at all. This ties into the QRIS / local payment request. Some of my friends have no credit/debit card or PayPal, so they can't rent a server here even though they'd like to. I'd happily pay for them, but only in a way where they fully own the server and I'm not involved in their panel. Solution: Add a way to transfer account credit to another user, for example a "send balance" action targeting an account by email, username, or account ID. The recipient gets it as normal credit and uses it to buy and manage their own plan. No sharing of payment info, no sub-user workaround, no buyer access to their panel. A narrower version would also work: let someone pay toward a specific server or invoice owned by another user, without gaining access to it. Use cases: Gifting hosting to friends who have no usable payment method (the same gap QRIS addresses, from the other side). Sponsorships and giveaways from communities, creators, and network owners. A small "YC for Minecraft servers" program I want to run, where winners get a few months of paid hosting. Funding their own accounts directly is cleaner than owning their servers myself. Abuse prevention: Credit transfer can enable chargeback fraud or laundering, so reasonable guardrails make sense: Transferred credit is hosting-only and non-withdrawable. A short holding period before newly added funds become transferable. Per-account limits, transfer logs, and the usual fraud monitoring. Pros: Unlocks customers who currently can't pay at all (pairs with QRIS). Real ownership instead of the sub-user workaround. Enables sponsorships and gifting, meaning more servers and more activity on the platform. Builds on billing infrastructure you already have. Thanks for considering. I'd genuinely bring more people onto UltraServers if this lands.

An Anonymous User 28 days ago

1

💡 Feature Request

Rejected

Why isn't spark working for me?

So I do know the problem is that I changed the version of the server (papermc) to 26.2 but is spark not supported with the new version? I tried downloading the latest ver from the actual website and dropped it in the plugins, restarted the server and checked if it was working but to no luck. Please, I need help on why it isn’t working, is it really because its 26.2?

An Anonymous User about 1 month ago

1

💡 Feature Request

Add local Southeast Asian payment methods (QRIS / e-wallets)

I've used UltraServers for months now, and the price-to-performance is probably the best out there. Even with occasional connection issues from the Singapore region, I keep recommending you. This is constructive feedback from someone who wants to keep doing that. Right now the only options are Stripe Dynamic Payments and PayPal. The issue is that the Singapore region's core market is Southeast Asian players, and those two methods don't match how this region pays. Card penetration is lower here, PayPal isn't widely used, and the dominant rails are QR payments and e-wallets. For many potential customers, "card or PayPal only" is a real barrier to signing up. This is already solved among competitors. SparkedHost, for example, runs payments through Paymentwall, which supports QR and e-wallet methods like QRIS (https://docs.paymentwall.com/payment-method/qris). A few concrete directions: 1. Regional coverage in one integration: Paymentwall, Xendit, HitPay, or Tazapay let you accept local methods across multiple SEA markets through a single setup (QRIS and e-wallets in Indonesia, DuitNow QR / FPX in Malaysia, PromptPay in Thailand, etc.). 2. Indonesia only, if you want to start small: Midtrans, Xendit, or DOKU are the main local gateways. I actually run Midtrans on my own Minecraft server store, so I can vouch that it works well for exactly this kind of use case, and it's easy to onboard. If you add only one thing, make it QRIS. It's a single QR standard covering all major e-wallets and banks, reaching over 190 million Indonesian users, and it usually carries lower processing fees than cards, so it isn't purely a cost center. Adding local payment support would remove the biggest friction point for the exact audience your Singapore servers are built for. I'd happily keep recommending UltraServers, and bring more of my community over, if this lands.

An Anonymous User about 1 month ago

1

💡 Feature Request