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Finding the documentation when you encounter issues should be easy.

I just encountered an issue on an ark server (probably related to others as well) Let’s play a game called “find the documentation.” Is it easily visible when i look at the error in the console? Doesnt seem so. Is it in the account page? No. Is it in the side menu where I find other game-related things? No Maybe it’s in the settings page? No. Maybe I need to go to the home page? Almost. It’s actually in the Learn dropdown menu. This is how I actually went about finding the documentation. I migtve missde the obvious way of getting there. Putting the documentation front and center helps the user find information without needing to go to support first.

deekahy 10 days ago

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Add Map Support Information to Hosting Plans

Problem Current hosting plans don't show which maps are supported for each tier. Users wanting to play specific maps (like Extinction) can't determine which plan to buy, and player count limits appear arbitrary without context. Technical Justification Different ARK maps have different RAM requirements : Basic maps (The Island, Scorched Earth): 8-12 GB Medium maps (The Center, Aberration, Valguero, Fjördur): 10-14 GB High-end maps (Ragnarok, Extinction, Genesis): 12-16 GB Solution Add a "Supported Maps" section to each plan listing all available maps and any restrictions. This would help users choose plans based on desired content and justify pricing tiers with actual technical requirements. Benefits Clear plan selection based on map preferences Transparent, technically-justified pricing tiers Reduced support inquiries about compatibility Better user experience and satisfaction

deekahy 10 days ago

📥 Feedback