Add a world download option
Please look into adding a world download options. I understand you can use SFTP to access and download the files but for the average person that might be too complicated.

An Anonymous User about 1 hour ago
π‘ Feature Request
Add a world download option
Please look into adding a world download options. I understand you can use SFTP to access and download the files but for the average person that might be too complicated.

An Anonymous User about 1 hour ago
π‘ Feature Request
Allow transferring account credit / balance to another user
Background: UltraServers already has account balance/credit. Funds can be added through the billing panel, and credit can be received when downgrading a plan. What's missing is any way to move that balance from one account to another. There's currently no supported way to send credit to someone else, and community support confirmed this isn't possible right now. Problem: The only current workaround for paying for someone else's server is to create it on my own account and add them as a sub-user. That isn't real ownership. As the account owner I can still see and control everything on their server, which hurts their privacy and means they aren't truly independent. It also doesn't help people who can't pay at all. This ties into the QRIS / local payment request. Some of my friends have no credit/debit card or PayPal, so they can't rent a server here even though they'd like to. I'd happily pay for them, but only in a way where they fully own the server and I'm not involved in their panel. Solution: Add a way to transfer account credit to another user, for example a "send balance" action targeting an account by email, username, or account ID. The recipient gets it as normal credit and uses it to buy and manage their own plan. No sharing of payment info, no sub-user workaround, no buyer access to their panel. A narrower version would also work: let someone pay toward a specific server or invoice owned by another user, without gaining access to it. Use cases: Gifting hosting to friends who have no usable payment method (the same gap QRIS addresses, from the other side). Sponsorships and giveaways from communities, creators, and network owners. A small "YC for Minecraft servers" program I want to run, where winners get a few months of paid hosting. Funding their own accounts directly is cleaner than owning their servers myself. Abuse prevention: Credit transfer can enable chargeback fraud or laundering, so reasonable guardrails make sense: Transferred credit is hosting-only and non-withdrawable. A short holding period before newly added funds become transferable. Per-account limits, transfer logs, and the usual fraud monitoring. Pros: Unlocks customers who currently can't pay at all (pairs with QRIS). Real ownership instead of the sub-user workaround. Enables sponsorships and gifting, meaning more servers and more activity on the platform. Builds on billing infrastructure you already have. Thanks for considering. I'd genuinely bring more people onto UltraServers if this lands.

An Anonymous User 1 day ago
π‘ Feature Request
Allow transferring account credit / balance to another user
Background: UltraServers already has account balance/credit. Funds can be added through the billing panel, and credit can be received when downgrading a plan. What's missing is any way to move that balance from one account to another. There's currently no supported way to send credit to someone else, and community support confirmed this isn't possible right now. Problem: The only current workaround for paying for someone else's server is to create it on my own account and add them as a sub-user. That isn't real ownership. As the account owner I can still see and control everything on their server, which hurts their privacy and means they aren't truly independent. It also doesn't help people who can't pay at all. This ties into the QRIS / local payment request. Some of my friends have no credit/debit card or PayPal, so they can't rent a server here even though they'd like to. I'd happily pay for them, but only in a way where they fully own the server and I'm not involved in their panel. Solution: Add a way to transfer account credit to another user, for example a "send balance" action targeting an account by email, username, or account ID. The recipient gets it as normal credit and uses it to buy and manage their own plan. No sharing of payment info, no sub-user workaround, no buyer access to their panel. A narrower version would also work: let someone pay toward a specific server or invoice owned by another user, without gaining access to it. Use cases: Gifting hosting to friends who have no usable payment method (the same gap QRIS addresses, from the other side). Sponsorships and giveaways from communities, creators, and network owners. A small "YC for Minecraft servers" program I want to run, where winners get a few months of paid hosting. Funding their own accounts directly is cleaner than owning their servers myself. Abuse prevention: Credit transfer can enable chargeback fraud or laundering, so reasonable guardrails make sense: Transferred credit is hosting-only and non-withdrawable. A short holding period before newly added funds become transferable. Per-account limits, transfer logs, and the usual fraud monitoring. Pros: Unlocks customers who currently can't pay at all (pairs with QRIS). Real ownership instead of the sub-user workaround. Enables sponsorships and gifting, meaning more servers and more activity on the platform. Builds on billing infrastructure you already have. Thanks for considering. I'd genuinely bring more people onto UltraServers if this lands.

An Anonymous User 1 day ago
π‘ Feature Request
File/folder share
There should be an option to share the download link of a specific file/folder that is editable like how many usage and when will it expires etc. And should be able to get the download link for anything like backups, files/folders inside a backup.

ecoson16 4 days ago
π‘ Feature Request
File/folder share
There should be an option to share the download link of a specific file/folder that is editable like how many usage and when will it expires etc. And should be able to get the download link for anything like backups, files/folders inside a backup.

ecoson16 4 days ago
π‘ Feature Request
File/folder share
Hey, there should be an option to share a specific file and folder of the server and of the backups too. So we donβt have to download the file/folder to share it later. Hope weβll see this feature soon.

An Anonymous User 4 days ago
π‘ Feature Request
File/folder share
Hey, there should be an option to share a specific file and folder of the server and of the backups too. So we donβt have to download the file/folder to share it later. Hope weβll see this feature soon.

An Anonymous User 4 days ago
π‘ Feature Request
Why isn't spark working for me?
So I do know the problem is that I changed the version of the server (papermc) to 26.2 but is spark not supported with the new version? I tried downloading the latest ver from the actual website and dropped it in the plugins, restarted the server and checked if it was working but to no luck. Please, I need help on why it isnβt working, is it really because its 26.2?

An Anonymous User 5 days ago
π‘ Feature Request
Why isn't spark working for me?
So I do know the problem is that I changed the version of the server (papermc) to 26.2 but is spark not supported with the new version? I tried downloading the latest ver from the actual website and dropped it in the plugins, restarted the server and checked if it was working but to no luck. Please, I need help on why it isnβt working, is it really because its 26.2?

An Anonymous User 5 days ago
π‘ Feature Request
Add local Southeast Asian payment methods (QRIS / e-wallets)
I've used UltraServers for months now, and the price-to-performance is probably the best out there. Even with occasional connection issues from the Singapore region, I keep recommending you. This is constructive feedback from someone who wants to keep doing that. Right now the only options are Stripe Dynamic Payments and PayPal. The issue is that the Singapore region's core market is Southeast Asian players, and those two methods don't match how this region pays. Card penetration is lower here, PayPal isn't widely used, and the dominant rails are QR payments and e-wallets. For many potential customers, "card or PayPal only" is a real barrier to signing up. This is already solved among competitors. SparkedHost, for example, runs payments through Paymentwall, which supports QR and e-wallet methods like QRIS (https://docs.paymentwall.com/payment-method/qris). A few concrete directions: 1. Regional coverage in one integration: Paymentwall, Xendit, HitPay, or Tazapay let you accept local methods across multiple SEA markets through a single setup (QRIS and e-wallets in Indonesia, DuitNow QR / FPX in Malaysia, PromptPay in Thailand, etc.). 2. Indonesia only, if you want to start small: Midtrans, Xendit, or DOKU are the main local gateways. I actually run Midtrans on my own Minecraft server store, so I can vouch that it works well for exactly this kind of use case, and it's easy to onboard. If you add only one thing, make it QRIS. It's a single QR standard covering all major e-wallets and banks, reaching over 190 million Indonesian users, and it usually carries lower processing fees than cards, so it isn't purely a cost center. Adding local payment support would remove the biggest friction point for the exact audience your Singapore servers are built for. I'd happily keep recommending UltraServers, and bring more of my community over, if this lands.

An Anonymous User 9 days ago
π‘ Feature Request
Add local Southeast Asian payment methods (QRIS / e-wallets)
I've used UltraServers for months now, and the price-to-performance is probably the best out there. Even with occasional connection issues from the Singapore region, I keep recommending you. This is constructive feedback from someone who wants to keep doing that. Right now the only options are Stripe Dynamic Payments and PayPal. The issue is that the Singapore region's core market is Southeast Asian players, and those two methods don't match how this region pays. Card penetration is lower here, PayPal isn't widely used, and the dominant rails are QR payments and e-wallets. For many potential customers, "card or PayPal only" is a real barrier to signing up. This is already solved among competitors. SparkedHost, for example, runs payments through Paymentwall, which supports QR and e-wallet methods like QRIS (https://docs.paymentwall.com/payment-method/qris). A few concrete directions: 1. Regional coverage in one integration: Paymentwall, Xendit, HitPay, or Tazapay let you accept local methods across multiple SEA markets through a single setup (QRIS and e-wallets in Indonesia, DuitNow QR / FPX in Malaysia, PromptPay in Thailand, etc.). 2. Indonesia only, if you want to start small: Midtrans, Xendit, or DOKU are the main local gateways. I actually run Midtrans on my own Minecraft server store, so I can vouch that it works well for exactly this kind of use case, and it's easy to onboard. If you add only one thing, make it QRIS. It's a single QR standard covering all major e-wallets and banks, reaching over 190 million Indonesian users, and it usually carries lower processing fees than cards, so it isn't purely a cost center. Adding local payment support would remove the biggest friction point for the exact audience your Singapore servers are built for. I'd happily keep recommending UltraServers, and bring more of my community over, if this lands.

An Anonymous User 9 days ago
π‘ Feature Request
Manila Server Location
it would be nice if there were servers located in Manila, Philippines, we filipino players would be grateful!

An Anonymous User 13 days ago
π‘ Feature Request
Manila Server Location
it would be nice if there were servers located in Manila, Philippines, we filipino players would be grateful!

An Anonymous User 13 days ago
π‘ Feature Request
More Databases!
Allow creating multiple database types in the database tab! Such as a Redis (Mostly), MongoDB, PostgreSQL and etc.

An Anonymous User 14 days ago
π‘ Feature Request
More Databases!
Allow creating multiple database types in the database tab! Such as a Redis (Mostly), MongoDB, PostgreSQL and etc.

An Anonymous User 14 days ago
π‘ Feature Request
Rejected
Hello, I forgot to deactivate the package and it took $5.95 from me again, can I get my money back?Hello, I forgot to deactivate the package and it took $5.95 from me again, can I get my money back?

An Anonymous User 14 days ago
π‘ Feature Request
Rejected
Hello, I forgot to deactivate the package and it took $5.95 from me again, can I get my money back?Hello, I forgot to deactivate the package and it took $5.95 from me again, can I get my money back?

An Anonymous User 14 days ago
π‘ Feature Request
These guys are the best!
Iβm a newb with zero idea how to make a server and I kept crashing my imported world. It took minutes for support for respond to my ticket and they sorted me out in no time. Low price. good kit. so knowledgeable and helpful. Thank you :)

An Anonymous User 19 days ago
π₯ Feedback
These guys are the best!
Iβm a newb with zero idea how to make a server and I kept crashing my imported world. It took minutes for support for respond to my ticket and they sorted me out in no time. Low price. good kit. so knowledgeable and helpful. Thank you :)

An Anonymous User 19 days ago
π₯ Feedback
FRANKFURT, GERMANY AS A NEW SERVER LOCATION.
UltraServers is easily the best host I've ever used, but the current location limitations are the only downside for my community. Adding Frankfurt would be a game-changer for a few simple reasons: Main Internet Hub: Frankfurt is the central network hub for Europe, which means incredibly stable connections. The PvP Standard: Almost all major competitive Minecraft networks (like CatPvP, MCPvP, and FlowPvP) host their European servers there to get the absolute lowest latency and zero lag. Perfect Central Location: Central Europe is easily one of the best and most popular server locations because it gives everyone in and around the region amazing ping. This would be an amazing way to expand the platform and attract competitive communities that need the best possible connection!

WilxMC 24 days ago
π‘ Feature Request
FRANKFURT, GERMANY AS A NEW SERVER LOCATION.
UltraServers is easily the best host I've ever used, but the current location limitations are the only downside for my community. Adding Frankfurt would be a game-changer for a few simple reasons: Main Internet Hub: Frankfurt is the central network hub for Europe, which means incredibly stable connections. The PvP Standard: Almost all major competitive Minecraft networks (like CatPvP, MCPvP, and FlowPvP) host their European servers there to get the absolute lowest latency and zero lag. Perfect Central Location: Central Europe is easily one of the best and most popular server locations because it gives everyone in and around the region amazing ping. This would be an amazing way to expand the platform and attract competitive communities that need the best possible connection!

WilxMC 24 days ago
π‘ Feature Request
FRANKFURT, GERMANY AS A NEW SERVER LOCATION.
UltraServers is easily the best host I've ever used, but the current location limitations are the only downside for my community. Adding Frankfurt would be a game-changer for a few simple reasons: Main Internet Hub: Frankfurt is the central network hub for Europe, which means incredibly stable connections. The PvP Standard: Almost all major competitive Minecraft networks (like CatPvP, MCPvP, and FlowPvP) host their European servers there to get the absolute lowest latency and zero lag. Perfect Central Location: Central Europe is easily one of the best and most popular server locations because it gives everyone in and around the region amazing ping. This would be an amazing way to expand the platform and attract competitive communities that need the best possible connection!

An Anonymous User 24 days ago
π‘ Feature Request
FRANKFURT, GERMANY AS A NEW SERVER LOCATION.
UltraServers is easily the best host I've ever used, but the current location limitations are the only downside for my community. Adding Frankfurt would be a game-changer for a few simple reasons: Main Internet Hub: Frankfurt is the central network hub for Europe, which means incredibly stable connections. The PvP Standard: Almost all major competitive Minecraft networks (like CatPvP, MCPvP, and FlowPvP) host their European servers there to get the absolute lowest latency and zero lag. Perfect Central Location: Central Europe is easily one of the best and most popular server locations because it gives everyone in and around the region amazing ping. This would be an amazing way to expand the platform and attract competitive communities that need the best possible connection!

An Anonymous User 24 days ago
π‘ Feature Request
Spark Analyzer History
add a spark analyzer history so we can view back at the analyzerβs recommendations how to improve server performance.

An Anonymous User 25 days ago
π‘ Feature Request
Spark Analyzer History
add a spark analyzer history so we can view back at the analyzerβs recommendations how to improve server performance.

An Anonymous User 25 days ago
π‘ Feature Request
Completed
Task delay bug returned
This changelog from March 12th says it all. Seems to have returned. SCHEDULES: Fixed an issue where scheduler task delays were ignored, causing all tasks to execute at once.

An Anonymous User 28 days ago
π Bug Reports
Completed
Task delay bug returned
This changelog from March 12th says it all. Seems to have returned. SCHEDULES: Fixed an issue where scheduler task delays were ignored, causing all tasks to execute at once.

An Anonymous User 28 days ago
π Bug Reports
Rejected
What do you think about customers being able to customize the core for rental?
Hi admin, I would like you to add a configuration customization feature like other websites. I'm using a pre-set package and it's missing many core features. If you can do that, it will attract more customers who need customization options. For a package like mine, please add a few more. I want to build a 12-core and 16-RAM package instead of 6 RAM and 16 RAM; it degrades my experience.

An Anonymous User 29 days ago
π‘ Feature Request
Rejected
What do you think about customers being able to customize the core for rental?
Hi admin, I would like you to add a configuration customization feature like other websites. I'm using a pre-set package and it's missing many core features. If you can do that, it will attract more customers who need customization options. For a package like mine, please add a few more. I want to build a 12-core and 16-RAM package instead of 6 RAM and 16 RAM; it degrades my experience.

An Anonymous User 29 days ago
π‘ Feature Request
I love Andres support!
Andres always answers tickets within seconds of them opening, itβs insane, it makes you wonder how they got someone so fast at answering your question. It also makes me wonder how Andres broke my server when he gave me really bad instructions on how to fix an issue and it looked like he just asked chatGPT and copied paste it. He doesnβt talk like a human either so is he real or just some fancy bot?? This is not what i paid for

An Anonymous User about 1 month ago
π‘ Feature Request
I love Andres support!
Andres always answers tickets within seconds of them opening, itβs insane, it makes you wonder how they got someone so fast at answering your question. It also makes me wonder how Andres broke my server when he gave me really bad instructions on how to fix an issue and it looked like he just asked chatGPT and copied paste it. He doesnβt talk like a human either so is he real or just some fancy bot?? This is not what i paid for

An Anonymous User about 1 month ago
π‘ Feature Request
You should add UPI and crypto as payment options
And yall should also provide free test servers for like 30-45 mins

An Anonymous User about 1 month ago
π‘ Feature Request
You should add UPI and crypto as payment options
And yall should also provide free test servers for like 30-45 mins

An Anonymous User about 1 month ago
π‘ Feature Request
Support Vietnam Proxy
We can rent server in Singapore. But could we have proxy to improve ping so that many server owner can create competitive pvp gamemode like practice.

An Anonymous User about 1 month ago
π‘ Feature Request
Support Vietnam Proxy
We can rent server in Singapore. But could we have proxy to improve ping so that many server owner can create competitive pvp gamemode like practice.

An Anonymous User about 1 month ago
π‘ Feature Request